When someone calls a local business, they usually have a problem they want solved soon. If nobody answers, many of them simply call the next business on the list. For owners who are on a job site, with a patient or in a meeting, missed calls are a constant leak.
What an AI receptionist does
An AI receptionist answers your business line in your business's name, any time of day:
- Answers common questions about your services, using the information you give it
- Takes the caller's name, number and what they need
- Offers appointment times or takes a booking request
- Sends you the details right away by text or email
- Speaks the caller's language, including Spanish
What it shouldn't do
A good setup is honest about its limits. It should never invent prices, hours or promises. When it doesn't know something, it takes a message for you instead of guessing. You decide exactly what it's allowed to say.
Signs your business needs one
- You regularly see missed calls when you check your phone
- Calls come in after hours or on weekends
- You or your team stop work to answer the same questions again and again
- New leads from your ads or website sometimes wait hours for a reply
How it fits with the rest of your marketing
Ads and a good website create interest. A fast answer turns that interest into a booked job. An AI receptionist works best together with an instant text reply for form leads, so every new customer hears from you within minutes.
Hear it for yourself
Type your website on our free AI receptionist demo. In about 10 seconds, Ava learns your business, and you can call her from your browser as if you were a customer.